Hampton Inn & Suites Chicago-Downtown

It smelled amazing upon entering the building! The pool was nice and warm. The hotel room was so clean and lovely, I did not think twice about showering!

The receptionist at arrival went above and beyond, really friendly and helpful. All the other staff I interacted with, be it the housekeepers, breakfast staff, as well as the other receptionists were also excellent. The area is nice and location is very convenient, close to Navy Pier, the Bean/Art Institute, and public transportation. The room was spacious and comfortable. The breakfast was enjoyable, I liked the fresh self-made waffles and the coffee was excellent. Finally, the hotel has a pool that's on the small side, but enjoyable. A sauna/stream room would really enhance the pool/gym area if the hotel decided to add that feature. Overall, I'd recommend the hotel with confidence.

Provided; safe deposit box, coffee, kettle, ice container, mini fridge, iron and ironing board, laundry bag. Lots of drawers and storage cabinets. The bathroom has lots of counterspace for toiletries. Provided in bathroom: good quality brand of hand soap, face soap bar, lotion, body wash, shampoo, and conditioner. Hair dryer. Lots of towels. Desk with mirror and also a full mirror on the hallway. Lots of electrical sockets about three on each side of the desk and then another one by the bedside table. Lots of hooks for towels inside the bathroom has three pairs and then another pair of hooks again on the “hallway “ . bathroom also has a special LED light in the mirror for make up. Located in city centre short walk to Nordstrom and Lou Malnatis and boat tour. Still walkable to Navy Pier, Bean and N.Michigan shopping street. The lady who checked us in has such a fun personality and so fun to talk to. Her name is Yolo. There’s someone by the doors of the hotel that is assisting guests arriving in cars and waiting to check in, which is good because it’s so hard to get a spot in front of the hotel.

Everything, the receptionist was very nice and welcoming. Rooms are very nice, good orginized. Breakfast is ussual as in every hotel in US- bad! Come on US, you can do better. Pool is very nice, gym small but you have everything. Clean rooms. It’s just a good hotel.